Return Policy

Return policy
We do not accept any product returns. If the product delivered is different from the one ordered, we will replace the product or provide a voucher for the same order amount to redeem on our website depending on the customer's choice


 

Cancellation & Refund Policy
Our Policy for the cancellation and refund will be as follows:


 
Cancellation Policy

Cancellation of an order is not possible if the order has already been dispatched. Cancellation is also not applicable for personalized orders.

If the order is ready for shipping, a 50% cancellation fee is levied and the remaining amount will be refunded to the customer within fifteen working days of the cancellation date.  

 

 
Refund Policy

Refund is applicable only under two circumstances – (1) 50% refund, if the order is cancelled by the customer before dispatch and (2) 100% refund if Choc Of The Town could not process the order due to reasons like unavailability of stocks or resources.

 

The refund amount will be returned to the customer within fifteen working days.